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Sending Policy

At Intelligent Bear, we strive to provide our customers with fast and reliable shipping services to ensure your orders reach you in a timely manner. Below, we outline our shipping policy to help you understand how we handle the delivery of your purchases.

Order Processing Time

Once your order is placed, our team works diligently to process it promptly. Orders are typically processed within 1-2 business days, excluding weekends and holidays. During peak seasons or promotional periods, processing times may be slightly longer, but we always aim to get your order ready for shipment as quickly as possible.

Shipping Methods and Delivery Times

We offer a variety of shipping options to accommodate your needs:
  • Standard Shipping: Our standard shipping method utilizes reputable carriers such as UPS, FedEx, or USPS. Delivery times for standard shipping vary depending on your location but generally range from 3 to 7 business days within the continental United States.

  • Expedited Shipping: For customers who require their orders sooner, we also offer expedited shipping options such as 2-Day or Next-Day delivery. Expedited shipping rates and delivery times will be calculated and displayed at checkout based on your location and the selected shipping method.

Shipping Costs

Shipping costs are calculated based on the weight of your order, the shipping method selected, and your delivery address. You can view the shipping costs for your order during the checkout process before making a purchase. We occasionally offer free shipping promotions, so be sure to check our website or subscribe to our newsletter for updates on special offers.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status and progress of your shipment online through the carrier’s website. Please note that tracking information may take some time to become available after your order has been dispatched.

International Shipping

At this time, Intelligent Bear primarily ships within the United States. However, we may offer international shipping to select countries in the future. If you are located outside the U.S. and are interested in placing an order, please contact our customer support team for assistance.

Delivery Issues

While we strive to ensure a smooth shipping process, unforeseen circumstances such as weather delays or carrier issues may occasionally impact delivery times. If you encounter any problems with your shipment or have not received your order within the expected timeframe, please don’t hesitate to reach out to our customer support team for assistance.

Thank you for choosing Intelligent Bear for your electronic needs. If you have any further questions or require assistance, please don’t hesitate to contact us at contact@intelligentbear.com. We’re here to help!